JXM/STUDIO
Case study · advertising

Touchwood Asset Management

17 leads · 4 new property management clients in under 30 days

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Client
Touchwood Asset Management
Service
advertising
Result
17 leads · 4 new property management clients in under 30 days
Touchwood Asset Management property agency website
The account snapshot

See the campaign numbers.

Touchwood Meta Ads Manager showing 17 form leads at $72.98 per lead
Meta Ads Manager snapshot · Click to view full size

The account snapshot records $72.98 per lead; the team’s campaign summary is $72. The four client wins were confirmed through sales follow-up, separately from Ads Manager.

Results shown in the Meta Ads Manager screenshot
CampaignLeadsCost per lead
Property management leads17$72.98

Reaching owners ready to talk about a change

Touchwood Asset Management works with property owners in Melbourne. The campaign aimed to bring in enquiries from people considering a change of property manager.

We ran a Meta lead campaign. Interested owners could leave their details, giving Touchwood an opportunity to discuss their property and what they needed from a management team.

The follow-up turned interest into clients

The campaign brought in 17 leads. Touchwood followed up with those enquiries, and four people switched their property management over in under 30 days.

Those four switches are the main result. They represent new client relationships for Touchwood, beyond the initial advertising enquiry.

Measuring the whole journey

The campaign summary puts the cost at $72 per lead. That tells us what it cost to start a conversation. The four confirmed client wins tell us what happened after the team followed up.

For this batch, about one in four leads became a client. That is calculated from the 4 confirmed switches out of 17 leads. It describes this campaign’s result, not a promised conversion rate for future campaigns.

How it worked

From ad to conversation.

01 /

Reach property owners

A Meta lead campaign put Touchwood in front of potential property management clients.

02 /

Capture the enquiry

Seventeen people submitted their details through the campaign’s lead form.

03 /

Win the management

Touchwood followed up. Four people moved their property management to the team in under 30 days.

What it meant for the business

Four enquiries became four clients.

Four of the 17 leads switched their property management to Touchwood. That is about 24% of this batch becoming clients in under 30 days. These are confirmed management switches, not just calls or appointments.

Each square = one lead. Green = a confirmed client.

Touchwood Asset Management property agency website
More of our work together

The website behind the business.

We also built Touchwood’s website, bringing its properties, landlord services and enquiry options together.

See the website project →

What would more enquiries mean for you?

Tell us what you do, where you work and which jobs you want more of. We’ll talk through whether lead generation is a good fit.

Let’s talk